You can get any speed or accuracy with this fault. The new version is slow.touch is delayed.you touch a letter and in a second or so it registers. Obviously customers are NOT important to the, they have my money so to hell with me. No decent customer service.if they had a good customer service to fix the first problem I would have given 5 stars. When I finally logged into this new account there was no evidence of me, or any past record of my longggg time playing stats. so I tried but they changed my user name and password to one I didn't create. Then said I had to establish new account. NO record of my email either that I've used for all of my games. So For some reason I had to re-enter my email to sign in and the response was INVALID EMAIL. Then I sent two messages to Ruzzel for help and no help. Then suddenly I was locked out of the uld not play it anymore. While playing, the letters hesitate as you play so your score suffers, plus.I've been playing a long time and I have stats built up in the game and in the tournament. I enjoyed playing this game but the crap you have to put up with is NOT WORTH IT. □ So I’m like ok, time to notify my this app fam □□ because I’ve never had a customer service issue with you guys, nor have my this app friends that I’ve referred to y’all when they’ve had questions or issues! Let me know if I need to email □ ☺️ And a few times it’s happened with my ink too. At first I thought it was my phone, but after I hit one of them 4 times in a row for the first time & realized it used up all my free ones & still had to use my ink for 100 & this has happened several times within the past 2 weeks. I’ve made a few genuine this app friends, some were even relatives of each other! I have learned over the years how to earn the ink, so I haven’t spent money since I paid years ago to get rid of the ads & my first purchase of ink & I don’t even remember how much that was □□♀️ the only thing I need help with just started recently: the free help I earn daily that I save to use during my team play, the videos are taking much longer to play. I’ve been playing this game for yeeeeaaars! I ❤️ this game! I read some of the negative posts & even I’m sorry that some are unhappy with this app especially thinking the app is designed in a way to cheat.
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